2. We provide three super-warranties free of charge.
- Transportation warranty. We cover any damages during transportation. Free resend guaranteed.
- Correct kit warranty. In case you get a wrong kit set-up, the right kit shall be sent for free.
- Satisfaction warranty. If you don’t like our product for any reason, you will get a 100% refund. Even 90 days after the purchase!
In order to use the warranty, please email our friendly support team at email@example.com
3. We have the best shipping and taxation terms for you.
All shipping at our store is free of charge. Also, we cover all the taxes, so you don’t need to pay any additional fees. If someone asks you to pay any fee or tax, please get in touch with us immediately.
4. All of our payments are secured by verified payment systems.
All payments on websites are processed by world-famous and trusted payment providers: Shopify Payments and PayPal. Justpaintbynumbers.store doesn’t have access to your card details. We are a completely verified store and authorized to accept online payments securely. Also we accept bank transfers as a payment option. It’s absolutely safe. Just email us at firstname.lastname@example.org and tell us that you would like to pay by bank transfer and we will send you an invoice for the order.
5. We provide support service 7 days a week.
Our support works 7 days a week, even on weekends (8 AM - 23 PM CET). If you are having any problems, just email us. Our support is sure to help!
6. We can help you to make a choice.
Start a live chat on the website or send us an email at email@example.com. We can help you to pick up a gift, picture that fit you and consult on anything you will ask!
7. We have 20 000+ happy customers for two years of operation.
Customer satisfaction is our #1 priority. We aim to build long-term relationships with our clients and try to provide the best service possible. Read our reviews at TrustPilot.com.
8. We offer regular discount promotions.
Get additional discounts on every 2nd, 3rd or 4th product! Therefore we provide special seasonal offers for our regular customers. Subscribe to our newsletter and receive up to date information.
9. All orders are subject to a quality check before being sent.
All products are made from high-quality materials. We also use special packaging for the safe delivery of our orders.
10. You can order customized kits with pictures you like.
That’s right, we can create paint by numbers, diamond painting, or wooden puzzle with any picture you like! Just attach it with your order and we will convert it into your favourite hobby product. Be creative!